*Do you want to be the trusted, solutions‑oriented partner who gives leaders and key users a seamless IT experience? Do you enjoy taking ownership, moving fast, and making a real difference in a global environment? This could be your next step.*
**YOUR EVERYDAY WORK**
As Technical IT Support, you’ll play a central, customer‑facing role at Polygon Group’s headquarters. You provide fast and confidential VIP support, act as on‑site support for clients, meeting rooms and networking, and serve as the escalation point for complex issues.


You work hands‑on in Microsoft 365, manage devices through Intune, and support identity and security in Entra ID/Azure AD. You contribute to stable operations, clear documentation, and continuous improvements across an international organization.


**YOUR PROFILE**
You’re communicative and structured, thriving close to the business. With calm professionalism and high integrity, you lead troubleshooting, set the right priorities, and create confidence for users at all levels. You take initiative, share knowledge, and build sustainable ways of working across teams and countries.


**Requirements**

- 4–6 years’ experience in IT support/second line
- Strong Microsoft 365 skills (Exchange, Teams, SharePoint, OneDrive)
- Intune/Endpoint Manager for compliance, configuration, app rollout
- Entra ID/Azure AD: MFA, Conditional Access, identities
- Advanced troubleshooting of Windows 10/11, macOS, networks, meeting rooms
- Experience with ITSM tools (e.g., ServiceNow/Freshservice)
- Ability to support VIP users and handle sensitive information
- Documentation, process improvement, and runbooks
- Fluent English, spoken and written
- Team‑oriented, customer‑focused, reliable

**About Polygon Group**
Polygon – Always by your side


Polygon is a major worldwide player in property damage control, providing solutions to prevent, control and mitigate all kinds of property damage. The basis for our success is our +8,000 committed employees, guided by a strong corporate culture. We see ourselves as the new generation of Property Damage Control specialists – determined to drive industry transformation.


We are based in modern offices on Mäster Samuelsgatan in central Stockholm and apply an office‑first policy across the organization.


**CONTACT**
In this recruitment, Polygon Group is collaborating with Wise IT. If you would like to know more, please contact the responsible Recruitment Consultant Sandra Åhs at Sandra.ahs@wise.se


Unfortunately, we cannot accept applications via email as we are committed to protecting your personal privacy. You can read more about how we process personal data in accordance with GDPR in Wise Group’s Data Processing Policy.


We review applications on an ongoing basis, including the selection of candidates who will be invited to interview.


We look forward to receiving your application!