# ******Job Description Summary******

The Senior Engineer – Fleet Management Baker Hughes plays a strategic and execution-focused role on a small cross-functional team representing GE Vernova in its partnership with Baker Hughes and in support of HDGT end users in the oil and gas industry.

Baker Hughes, formerly GE Oil & Gas / Nuovo Pignone, is a critical distribution and service channel for GE Vernova in this market. Success in this role requires balancing technical depth, commercial awareness, and strong cross-functional influence to deliver win-win-win outcomes for GE Vernova, Baker Hughes, and the end user.

This position is intended for a senior engineering professional who can operate effectively at both the strategic and operational levels. You will serve as a key interface between Baker Hughes and GE Vernova, coordinating across Engineering, Product Line Management, Project Management, Commercial/Sales, Services, and other functions to align priorities, resolve complex issues, and lead the execution of technical support for Baker Hughes. The ideal candidate brings strong heavy-duty gas turbine expertise, credibility across stakeholders, and the judgment to navigate complex technical and business situations effectively.

# **Job Description**

**Roles and Responsibilities**

**Execute Engineering Responsibilities in Support of the GE Vernova-Baker Hughes partnership**

- Baker Hughes is the new unit distribution channel for GE Vernova in the oil and gas industry.  Baker Hughes is also GE Vernova OEM Supported Service Provider in this segment.
- You will represent GE Vernova as the HDGT OEM with Baker Hughes and End Users within the Oil and Gas industry on RCAs, Repair Activities, Reliability/Life Management of hardware, TIL/GEK/GER education/explanations, and other relevant activities as outlined in agreements between GE Vernova and Baker Hughes.
- Support HDGT installations and outages in the Oil and Gas segment, whether executed by GE Vernova or Baker Hughes while also being a strong steward of GE Vernova resources.
- Support Closure of Baker Hughes Help Cases (BH Help is a Baker Hughes specific module within Power Now) to achieve agreed upon quality & delivery metrics.  These are analogous to ER cases.
- Understand and promote accurate MyTime charging to Baker Hughes funded time codes and create quarterly summaries for accurate and timely billing.

**Deliver GE Vernova Customer Service Engineering and HDGT Product Service Priorities**

- Relate these priorities to the daily work in support of Baker Hughes and the Oil and Gas sales channel and deliver results on the priorities within this space.

**Baker Hughes Help Case (BH Help) Response**

- BH Help Cases are a prime vehicle for Baker Hughes to request Engineering support from GE Vernova.
- Answer cases directly or pull in other teams to deliver high-quality ER case resolutions. Understand the internal GE Vernova processes for escalations—including weekend duty phone support.
- Ensure answers protect GE Vernova Intellectual Property (IP) and are consistent with established protocols.

**Support Root Cause Analysis (RCA) Excellence**

- Support Baker Hughes RCA execution in a manner that demonstrates technical excellence and aligns outcomes on similar RCAs with GE Vernova root causes and CAPA.

**Lead Customer Communications**

- Coordinate and ensure excellence in customer communications within the Oil and Gas Industry at user conferences, and in-person customer meetings. Strengthen customer relationships through direct engagement and clear, high-quality technical interactions. Remain consistent with other GE Vernova messaging for the same products outside of the Oil & Gas segment.

**Required Qualifications**

- Bachelor’s degree in engineering from an accredited university or college.
- Minimum of 8 years of experience in gas turbine engineering or related technologies.
- Demonstrated knowledge of B/E Class Heavy Duty Gas turbines and the GE Vernova Gas Turbine business.

**Desired Characteristics**

- Customer-focused communicator, able to convey ideas clearly at all organizational levels.
- Excellent organizational skills, effectively managing multiple complex projects.
- Knowledgeable of GE Vernova tools such as Product Lifecycle Management (PLM) and Power Now.
- Embodies humility, openness, collaboration, and a commitment to continuous learning and servant leadership.
- Proficient in the Tops 8D or other root cause analysis techniques.
- Agile in responding to shifting priorities across concurrent projects.
- Thrives in ambiguity and uncertainty; welcomes challenges with resilience.
- Willingness and ability to travel to customer sites as business needs arise.
- Strong foundational knowledge of gas turbine technology, applying expertise to engineering challenges.

# ******Additional Information******

**Relocation Assistance Provided:** Yes

#LI-Remote - This is a remote position