We are looking for
**two Order Management Specialists**
to support customers with end-to-end order management services. The role focuses on handling order quoting, processing, fulfilment, dispatch, and payment follow-up, ensuring that orders are released on time and in line with established standards and policies to achieve high customer satisfaction.
This role suits someone who is structured, service-minded, and enjoys working with both people and processes in a dynamic environment.
**Assignment Scope:**
- Support customers with order quoting, order processing, and order fulfilment
- Review orders and manage order entry and order release
- Handle order dispatch and payment-related follow-up
- Monitor order status and resolve order issues and processing errors
- Ensure compliance with internal standards, policies, and delivery targets
- Communicate with internal stakeholders and customers to clarify order-related matters
- Contribute to a positive team environment with a proactive mindset
**Qualifications**
- High school education or equivalent work experience (university studies are a merit)
- Experience or education within order handling or project management is a plus
- Knowledge of contracts, delivery terms, and payment terms is a merit
- Good skills in Microsoft Office
- Structured, analytical, and solution-oriented working style
- Strong social and communication skills
- Fluency in
**English and Swedish**
, both written and spoken (other languages are a merit)
**Location & Work Setup:**
- 100% on-site during training period (approx. 2 months)
- After training: hybrid work model, approx. 70% on-site