**Professional Galaxy**
is an IT and technology consulting company that provides highly specialized expertise within IT, software development, SAP, purchasing, electronics and mechanical design. We collaborate with experienced senior experts and deliver strategic value-creating expertise to some of Sweden's most complex and analytically demanding projects. Our focus is always on high quality, professionalism and clear, measurable results.
We are now seeking an
**IT Support specialist**
for one of our clients.
**About the assignment:**
We are looking for a committed and structured Team Leader to temporarily take on the responsibility for our IWS Support Team during a parental leave. The team works close to production and ensures stable operation and support of production‑critical IT systems in the factory.
In this role, you are the main point of contact for the production units, coordinating daily support, leading the team, and ensuring that IT services operate reliably. You work proactively with production, engineering, and IT to improve processes and ways of working.
**Responsibilities**
:
- Act as the primary contact person for stakeholders within the production value streams
- Lead, coordinate, and support the daily work of the support team
- Ensure stable operation of production‑critical IT systems
- Translate production operators’ needs into clear requirements for IT technicians
- Describe project needs and plan/organise required IT and operational capacity
- Support the production unit with cost balancing and financial follow‑ups
- Follow up support statistics, KPIs, and data to drive improvements
- Act as contact person during incidents causing production stoppage
- Participate in and support local improvement initiatives and IT‑related projects
- Work closely with production, engineering, and IT leadership to optimise processes
Requirements:
- Experience from IT support, IT operations, or similar technical environment
- Understanding of production processes, preferably from a manufacturing setting
- Strong coordination and communication skills
- Ability to translate business/user needs into technical requirements
- Background in IT, Business Analytics, or similar technical/business field
- Previous experience in leadership, team coordination, or stakeholder management
- Experience supporting production-critical environments
- Structured, analytical, and comfortable working with data and KPIs
- Confident user of IT tools and systems
**Other Information**
Period : 2026-05-18 to 2026-12-31
Location: Oskarshamn
Last date to apply 2026-05-08.
Are you the right person for the assignment, or do you want to recommend a strong candidate? Do not hesitate to contact us.
Please apply directly through our system with:
- Your updated CV in english
- Availability to start the assignment
In the motivation, describe why you are suitable for this assignment - refer to previous consulting assignments, employmxent, education and personal qualities.
**Please note:**
We do not accept any applications through mail. All applications have to be sent through the portal to be valid.
**Offer continuously:**
Please note that for this role we offer continuously. That means that we sometimes remove the assignments before the deadline. If you are interested, we recommend that you apply immediately.
