**About the job**

**The compensation platform built for fairness, transparency and business-critical decisions.**

**Mission**

Your mission is to ensure successful, structured and high-quality implementations of the Sysarb platform for our global enterprise customers — enabling them to go live efficiently, with confidence and with the right foundations in place.

You will lead enterprise-level implementations that combine
**project leadership, Compensation & Benefits expertise and structured delivery**
. You act as the bridge between customer requirements and a fully implemented Sysarb solution — ensuring every implementation is delivered on time, with quality, and ready for long-term success.

**Team**

The Implementation Manager is part of Sysarb’s
**Customer Success organisation**
, one of the most central and cross-functional functions at the company.

Within Customer Success, roles are clearly defined: Key Account Managers focus on long-term adoption and value realisation, while
**the Implementation Manager is responsible for the**
**implementation phase leading up to go-live**
. This ensures a seamless customer journey built on strong ownership and clear accountability.

The Implementation team works closely with
**Sales, Key Account Management, Product and Tech**
to deliver professional, consistent and enterprise-ready implementations — from contract signature through to a successful go-live and handover.

We don’t just “set up a system.”

We structure complex compensation data, guide customers through critical implementation decisions, and build scalable onboarding experiences that support Sysarb’s global growth.

**Imagine:**

- Leading a global kickoff with a multinational organisation to plan the rollout of Sysarb across multiple countries
- Partnering with senior HR and Rewards leaders to translate compensation structures, job architectures and policies into a robust system configuration
- Coordinating internal teams to ensure data, configuration and timelines align for a smooth and successful go-live

Our team members come from diverse backgrounds —
**Compensation & Benefits, HR, project management and HR tech**
— and are united by a strong focus on quality, structure and customer trust.

**Challenge**

- Lead enterprise-level implementations from kickoff to go-live, ensuring timelines, scope and quality are met
- Act as the primary customer contact throughout the implementation phase
- Apply deep
**Compensation & Benefits expertise**
to guide customers through system setup and implementation decisions
- Translate complex compensation structures, job frameworks and data into a scalable Sysarb configuration
- Establish and drive clear project governance, including plans, milestones, risks and dependencies
- Coordinate internal stakeholders across Product, Tech, Sales and Customer Success
- Ensure a structured and high-quality handover to the Adoption team after go-live
- Contribute to building and improving Sysarb’s global implementation methodology, including templates, playbooks and frameworks
- Support continuous improvement, standardisation and digitalisation of implementation flows

**Who You Are**

You’re part consultant, part project manager, part coach, domain expert, and a trusted partner to senior HR stakeholders — and 100% customer-obsessed.

With
**5-10 years of experience**
in leading complex software or system implementations, you bring a wealth of knowledge and expertise to the table, especially within
**HR tech, SaaS, or Compensation & Benefits**
. You are comfortable navigating global, complex organisations, working closely with senior executives and cross-functional teams to drive impactful results.

**You:**

- Minimum of
**5 years of experience**
leading complex software or system implementations, preferably in
**HR tech, SaaS**
, or
**Compensation & Benefits**
- Bring deep
**Compensation & Benefits expertise**
within HR, with a proven ability to guide clients through the complexities of compensation structures, job architecture, and data configuration
- Are highly skilled in managing
**global, complex organisations**
and senior stakeholders
- Possess exceptional project management skills, with a structured and disciplined approach to overseeing project timelines, deliverables, and dependencies
- Are an excellent communicator who can confidently and clearly explain complex topics to diverse audiences, including technical and non-technical stakeholders
- Build trust effortlessly across organisations — from HR leadership to operational teams, ensuring a smooth collaboration
- Are highly organised, detail-oriented, and proactive in following up and documenting key decisions and milestones
- Thrive in a
**fast-growing, dynamic environment**
, where processes are constantly evolving, and you adapt with agility

You bring calm to complexity, structure to ambiguity, and credibility in every customer interaction.

**Bonus points if you have experience with**

- HR tech, rewards or compensation systems
- Global job architectures, pay frameworks or benchmarking
- Data-heavy implementations or complex system configurations
- Change management or structured implementation frameworks

**Location**

This role is based in
**Stockholm or Arboga**
, with a
**hybrid working model**
.