**1. Job Purpose**

The Admin & HR Manager is responsible for leading all HR operations and administrative functions at the market level, ensuring workforce readiness, strict compliance, and smooth operations in a fast-paced, high-growth environment. This role plays a critical part in stabilizing large-scale frontline workforce operations (e.g., drivers, technicians, operations staff).

**Location: Europe**

This role will support operations across multiple European markets.

**2. Key Responsibilities**

**A. HR Operations & Workforce Management**

- Lead manpower planning and control to meet aggressive business expansion targets.
- Ensure timely hiring coordination and onboarding readiness in partnership with TA teams.
- Manage day-to-day HR operations for large-scale, multi-location workforce.
- Oversee employee lifecycle processes: onboarding, probation, transfers, exits.

**B. Employee Relations & Labor Compliance**

- Handle complex employee relations cases across multiple provinces/locations.
- Act as escalation point for disciplinary actions, disputes, and labor conflicts.
- Ensure full compliance with local labor laws, internal policies, and audit requirements.
- Lead engagement initiatives to stabilize workforce and reduce attrition in high-pressure operations.

**C. Compensation, Benefits & Payroll Governance**

- Oversee payroll operations, ensuring accuracy and timeliness for mass workforce.
- Control HR budget, headcount cost, and productivity metrics.
- Ensure compliance in PIT (Personal Income Tax), social insurance, and mandatory benefits.
- Manage benefits schemes and ensure alignment with company policies and local practices.

**D. Administrative & Operational Support**

- Lead all administrative functions: office operations, facilities, asset management, vendor coordination.
- Ensure operational readiness for new site launches or market expansion.
- Optimize administrative processes to support large-scale field operations.

**E. Reporting & Stakeholder Management**

- Prepare and present HR reports to leadership and regulatory authorities.
- Work closely with Operations, Finance, Legal, and HQ HR teams.
- Provide insights on workforce trends, risks, and improvement actions.

**3. Requirements**

- Bachelor’s degree in Human Resources, Business Administration, or related field.
- 7–10+ years of experience in HR & Admin, with at least 3 years in managerial roles.
- Strong experience in
**mass hiring / operations-heavy environments**
(logistics, mobility, retail, manufacturing…).
- In-depth knowledge of labor law, payroll, tax, and insurance.
- Proven ability to manage
**large, distributed workforce (hundreds to thousands)**
.
- Strong leadership, resilience, and ability to work under high pressure and ambiguity.

**4. Key Competencies**

- Workforce Planning & Execution
- Labor Law & Compliance Expertise
- Stakeholder & Conflict Management
- Data-driven Decision Making
- High Ownership & Execution Speed