We are looking for a personable and detail-oriented Hospitality Experience Coordinator to assist clients with researching services, coordinating arrangements, and creating a smooth experience from the initial request through completion.


This role is well suited for someone who enjoys customer service, organization, research, and helping clients navigate different options based on their individual needs.


Key Responsibilities


Gather information about client preferences and requests


Research accommodations, activities, transportation, and other available services


Assist with coordinating reservations and related arrangements


Communicate important information and updates to clients


Review confirmations and details for accuracy


Assist with modifications and special requests


Maintain organized client records and documentation


Follow up on outstanding information and upcoming arrangements


Coordinate with hospitality and service providers when needed


Provide responsive and professional client support


**Qualifications**
Excellent communication and interpersonal skills


Strong customer-service mindset


High attention to detail


Good organization and time-management abilities


Comfortable researching information online


Ability to learn new digital platforms and systems


Reliable, professional, and responsive


Previous hospitality, customer service, reservations, or related experience is helpful but not required


Position Highlights


Fully remote environment


Comprehensive onboarding and training


Continuing education opportunities


Access to professional systems and resources


Ongoing learning and skill development


Collaborative team environment