**Remote | Portugal – Relocation Support for EU-Citizens**
**Full-time | Monday–Friday (08:00–17:00)**
**Base Salary:**
**€1,500 × 14 months**
+ bonuses & allowances


Experience the power of a
**game-changing career**
with a global technology and services leader supporting well-known international brands across more than 70 countries. This role offers long-term stability, structured training, and real career growth in an international, people-first environment.


As a
**Customer Service Representative**
, you will play a key role in delivering an outstanding customer experience while ensuring quality, efficiency, and continuous improvement across all interactions.


**What You'll Do**

- Respond to customer inquiries via phone, chat, and email with professionalism and enthusiasm
- Accurately document interactions, resolutions, and follow-ups in CRM systems
- Collaborate with colleagues to continuously improve the customer journey
- Stay up to date with products, services, and policies to provide accurate information

**What We're Looking For**

- Danish (C1) written and spoken
- English (B2) level
- Minimum 1 year of experience in customer service or a call-center environment
- Strong problem-solving skills, attention to detail, and customer-focused mindset

**Compensation Details**

- Base Salary: €1,500 × 14 months (gross)
- Complexity Bonus: €80 × 11 months
- Meal Allowance: €7.63 per working day
- Position Bonus (Braga): €20 × 12 months

**Welcome Bonus (Attendance-Based)**- Paid in 12 monthly installments during the first year
Conditional on <6% unjustified absenteeism in the previous month- Not part of fixed salary
**Benefits**

- Health insurance from Day 1 (employee contribution applies; free after 6 months)
- Fully paid training
- Career development & internal mobility
- Referral (bring-a-friend) bonus program